Customer service
Since 1936, 88 years of experience
1936
At TEVEMA we make it easy to find the right air spring and order it directly from our webshop. Below you will find the information you need to place your order.
- Product Information: Detailed descriptions and specifications for all our air springs and reinforced rubber springs.
- Application Guidance: Expert advice on selecting the right products for your applications.
- Order Status: Check the status of your current orders.
- Shipping Information: Details on shipping times, costs, and tracking your shipment.
- Returns and Exchanges: Easy and hassle-free returns and exchanges process.
- Warranty Information: Comprehensive details on our product warranties and how to make a warranty claim.
- Guarantee of Quality: Our commitment to the highest standards of quality and performance.
- Account Management: Help with creating and managing your TEVEMA account.
- Billing and Invoices: Assistance with billing questions and accessing your invoices.
For questions about your order you can reach us in the following ways.
Call us during office hours.
- Phone number: Tel: +31 (0) 20 68 229 61
- Hours: Monday to Friday, 9:00 AM – 5:00 PM (CET)
Send us an email with your questions or concerns, and we will respond promptly.
- Email: sales@tevema.com
Browse our FAQ section for quick answers to common questions.
- FAQ’s: Frequently Asked Questions
- Comprehensive Guides: Access a wide range of guides and articles to help you get the most out of our products.
- Downloads: Find technical datasheets and product catalogs in our downloads section.
At TEVEMA, we are dedicated to ensuring that you have the best experience with our products. We value your feedback and continuously strive to improve.